Great news! You are growing, and so are we! We continue to add clients, and you continue to build and expand your websites! These exciting times push our server storage size and require us to do a bit of housekeeping. Hence, it's server reboot time! Tuesday, July 11th, 2017, at 6 am Eastern for less than 15 minutes, we are going to be in maintenance mode!
All security updates require a reboot. Our server is a lot like your personal computer. To allow the updates to process, the system needs to be restarted. The Turn Key Blog Team server (yourfreedomhost.com) gets restarted tomorrow morning at 6 am Eastern. All websites are temporarily down for maintenance for about 15 minutes or less.
We're down for less than an hour this evening to install twice as much RAM on our server. This allows more to be happening in the background while all of your beautiful sites remain live on the internet. Always looking for ways to give you the best! This has been scheduled for Monday, May 15th, 2017, at 11:59 pm. Thanks for your support!
To keep your website running fast, we are adding PHP 7 to our arsenal of options. In order to bring this online, we need to give the servers about 2 minutes of time to get all setup. This has been scheduled for Tuesday, May 9th, 2017, at 11:59 pm. Thanks for your support!
You may know we transitioned to using Thrive Themes last year. Perhaps you have wondered why. Check out this video to explain why we use it and why you may want to consider Thrive Themes for your website too.
As the seasons change, so do our hours. Plus, we are traveling to meet some clients, and we'll be unavailable for a couple weeks this summer. Check out the full message for details.
When things go wonky, REBOOT! Turn Key Blog Team server (yourfreedomhost.com) gets rebooted this evening at 12 am Eastern. All websites are temporarily down for maintenance for about 30 minutes or less.
Earlier Friday morning we experienced an issue with the Google DNS revolvers. On Saturday, we had a drive failure in our server node which we have replaced and it has been rebuilt, this may have caused some sluggishness in the server response this morning. Both matters have been resolved, and all sites are available. Please issue a support ticket or send an email to firstname.lastname@example.org if you continue to have problems.
Welcome to the Turn Key Blog Team customer support portal! (Click Read More to Review Short Tutorial how to use our Support Portal! ) From within, you easily view and pay your invoices, request assistance with any problems you may encounter, maintain your billing information, get access to do-it-yourself tips in our knowledge base, and so much more!